This privacy policy explains how RapidRestore24 handles the information you give us.
Last updated: September 29, 2026
This Privacy Policy explains what information RapidRestore24 (“we”, “us”) collects through rapidrestore24.com and by phone, how we use it. The choices you have. RapidRestore24 is a water damage, fire and smoke damage, and mold remediation business based in Marietta, Georgia, serving metro Atlanta.
Information we collect
Information you give us
Our contact form asks for:
- Your name
- Your phone number
- The property address
- What happened (for example, water, sewage, storm, fire or smoke, or mold) and when it started
- Any other details you choose to share about the damage
- Your email address
When you call us at 404-445-4561, we collect whatever you tell us on the call, such as your name, callback number, property address and a description of the damage. Your phone number may also be recorded in our call logs.
Information collected automatically
Like most websites, our web server records basic technical information when you visit, such as your IP address, browser type, the pages you request and the date and time. This is used to run and secure the site. We do not currently use Google Analytics, advertising pixels, or other third-party tracking or analytics tools on this website.
How we use your information
- To call you back and respond to your request
- To assess the damage, schedule a visit and prepare an estimate
- To provide and follow up on restoration services you ask us to perform
- To keep the website secure and protect it from spam and abuse
- To meet legal, tax or record-keeping obligations
We do not use your information to send marketing newsletters, and we do not send text messages through this website.
How we share your information
We do not sell or rent your personal information. We share it only when needed to do the work you asked for or to run our business, including:
- Service providers that help us operate, such as our website hosting company and our email provider, which deliver and store form submissions.
- Subcontractors working on your job. For example, mold inspections and testing are performed by an independent licensed mold assessor, who will need your contact details and property address.
- Your insurance company or its representatives, if you ask us to work with them on your claim.
- Legal requirements, if we are required to disclose information by law or to protect our rights or the safety of others.
Third-party content on our site
Our pages load web fonts from Google Fonts and an icon font from Icons8. When your browser loads these files, those companies receive your IP address and basic browser information, as with any web request. Their use of that information is governed by their own privacy policies.
Cookies
We do not use advertising or analytics cookies. WordPress, the software that runs this site. Our security plugin may set cookies that are needed for the site to work and stay secure, mainly for logged-in site administrators. You can block or delete cookies in your browser settings; the public pages and contact form should still work.
How long we keep information
Contact form submissions are not stored in our website’s database. They are sent to us by email. We keep them in our email and job records for as long as needed to respond, provide service, and meet legal, tax and insurance record-keeping requirements. Server logs are kept by our hosting provider for a limited period for security purposes.
Security
We use reasonable measures to protect the information you send us, including an encrypted (HTTPS) connection and security software on the website. No website, email system or internet transmission is completely secure, so please do not send sensitive information such as Social Security numbers or payment card details through the contact form.
Children’s privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Your choices
- You can browse the site without giving us any personal information.
- You can ask us what personal information we hold about you, and ask us to correct or delete it, subject to any records we must keep by law.
- You can set your browser to block cookies.
Links to other websites
Our site may link to other websites. We are not responsible for their content or privacy practices, so please read their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.
Contact us
For questions or requests about your personal information, contact us by phone at 404-445-4561 or through our contact form.
RapidRestore24
Marietta, GA 30067
404-445-4561
Questions about this privacy policy
If you have a question about this privacy policy, contact us. The FTC publishes general information on consumer privacy (FTC privacy and security). See also our terms and conditions and disclaimer.